该研究旨在分析患者就诊的主要原因，并比较乳腺肿瘤外科病房病床技术现代化前后的差异。根据 STROBE 指南进行了一项前瞻性观察研究。数据收集时间为 2022 年 6 月至 9 月。进行统计分析，按轮班以及住院病床现代化前后比较每个护理呼叫的原因。在 202 个观察轮班期间，分析了 2559 个护理请求呼叫。最常见的原因与职位要求有关。床的技术现代化并未带来有效的积极变化；相反，乍一看似乎在变化后的短期内呼叫量呈上升趋势。这项研究解决了什么问题？通过分析护理呼叫的主要原因并比较住院病床技术现代化前后的差异，本研究评估住院设备或设备现代化是否会影响护理呼叫请求。主要发现是什么？结果显示，拨打护理电话的最常见原因是职位、财产等。这些发现似乎不可叠加；该假设得到了国际文献的支持，其中与如厕和疼痛相关的原因被认为是主要原因。研究将在哪里以及对谁产生影响？这些结果可能会影响护理中的护理组织领域，并可以提高护理质量、患者满意度和安全性。这项前瞻性观察研究是按照 STROBE 指南进行的。在获得足够的信息（演示、设计方法和目标）后，所有单位医护人员都同意合作研究。© 2023 John Wiley

The study aims to analyse the principal causes of patients' care calls and compare differences before and after inpatient beds' technological modernization in a surgical breast oncological ward.A prospective observational study was conducted under the STROBE guidelines. Data were collected from June to September 2022.Statistical analyses were performed to compare each reason for care calls, by shifts and pre and post-inpatient bed modernization.Two thousand five hundred and fifty-nine care request calls were analysed during the 202 observed shifts. The most frequent reason was related to the requests for positions.Technological modernization of the beds has not led to effective-positive-changes; on the contrary, it seems at first glance to show an upward trend in calls above all in the short period after the changes.What problem did the study address? By analysing the principal causes of care calls and comparing the differences before and after inpatient beds' technological modernization, this study evaluates if inpatient gear or device modernization can impact care call requests. What were the main findings? The results show that the most frequent reasons for care calls were position, possession and other. These findings seem not superimposable; the hypothesis supported by the international literature in which the causes relating to potty and pain were found among the main reasons. Where and on whom will the research have an impact? These results could impact the care organizational area in nursing care and could improve care quality, patient satisfaction and safety.This prospective observational study was conducted following STROBE guidelines.After adequate information (presentation, design methods and objectives), all unit healthcare staff agreed to collaborate in the study.© 2023 John Wiley & Sons Ltd.